“Maria and Jobita at DOCs have truly transformed the way we handle all aspects of dental insurance. From thorough and timely insurance verifications to accurately processing claims and managing every insurance-related detail, they consistently deliver exceptional support. Their efficiency, attention to detail, and deep understanding of the insurance process have significantly reduced our administrative burden and stress.
As a start-up practice, we needed the freedom to focus on building and growing our business. Insurance-related tasks can consume an incredible amount of time and energy, and in the early stages of a practice, every minute counts. Before working with them, we partnered with another company that simply did not understand how our office operates. They struggled to align with our workflow, were inconsistent with follow-ups, and were never as responsive as we needed. It often felt like we were spending more time managing them than actually receiving support.
In contrast, Maria and Jobita are proactive, organized, and incredibly responsive. They follow up diligently, communicate clearly, and ensure nothing falls through the cracks. Having them handle our insurance processes has given us the liberty to concentrate on patient care, team development, and strategic growth. Thanks to their expertise and reliability, our workflow is smoother, our claims are handled correctly, and we’ve been able to focus on the critical elements needed to successfully build our practice.
We truly love working with them and are so grateful for the value they bring to our practice. They have genuinely made our lives much easier. - ”
Dr. Tina Jung & Team
“I’ve had the privilege of working with Maria for the past 16 years, ever since I purchased a struggling legacy practice. Through her expertise in management, billing, collections, and insurance verification, she turned a practice that was barely collecting into one consistently meeting its full potential. She is professional, punctual, loyal, and dependable—always willing to go the extra mile. Any practice would be fortunate to have Maria’s knowledge and commitment driving their collections and operations.”
Dr. Michael Payne
“I had the privilege of working alongside Maria for 13 years, and she has been an invaluable part of my practice. Her deep knowledge of dental office operations, commitment to patient care, and ability to manage both clinical and administrative responsibilities made her an essential member of our team. Patients and staff alike appreciated her professionalism, compassion, and dedication. I am truly grateful for her years of loyalty and hard work, and I can confidently recommend her to any practice looking for someone dependable, skilled, and patient-focused.”
Dr. David Downs
Downs Dental Office
"I was fortunate to manage Maria Esteem at Great West Life Assurance Company, as she proved to be an exceptional team member, bringing a strong understanding of health insurance processes, meticulous attention to detail, and consistently handling challenges with utmost professionalism. Her reliability, positive attitude, and dedication made her an invaluable asset to our team, which empowered our team to excel. Best wishes to you and your team in future endeavors."
Sherry Tompkins-Griggs
Retired Manager Great West Life Assurance